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Have questions about our kits? We'd love to hear from you. Reach out and let's create something beautiful together.
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Response Time
We typically respond to all inquiries within 24 business hours. For urgent matters, please mark your email as such.
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Frequently Asked Questions
How long does it take to receive my order?
We offer free standard shipping (5-7 business days) on all orders. Express shipping options are also available at checkout. You'll receive a tracking number via email once your order ships.
What if I'm not happy with my kit?
We offer a hassle-free 14-day return policy. If you're not completely satisfied with your purchase, simply contact us for a full refund or exchange. Your satisfaction is our priority.
Can I customize my kit?
Our kits are designed as-is, but we love seeing the unique ways customers personalize their builds! Feel free to reach out if you have special requests or bulk orders.
Do you offer wholesale or bulk orders?
Yes! We'd love to work with you. Please email us at info@minimemento.com with details about your order, and we'll provide you with a custom quote.
Can I gift a kit to someone?
Absolutely! Our kits make wonderful gifts for anyone who loves creativity, travel, or handmade crafts. We can add a gift message at checkout if you'd like.